TM Report Highlights Broadband as a Critical Lifeline

What you will learn:

A recent TM Forum report examines how CSPs can face
the complexities and the demands of service assurance.

Why telco experts believe automation is necessary to manage complexity in software-defined networks and cloud native IT to deliver 5G, autonomous networks, and critical B2B and public sector services
How operators worldwide are evolving their service assurance processes into real-time CEM practices to support 5G, autonomous networks and increasingly cloud-centric workloads
Types of critical services and experiences early adopters expect from CSPs
How automated operations enable new Industry 4.0 opportunities and what the industrial B2B market demands
Where experts see the best uses for AI in service assurance and CEM

“Ideally, service assurance systems should present a real-time, holistic view, where visibility into events and data about the impact on customers are available in real time.”

Contact ETI Software to learn more about our comprehensive service management platform that automates provisioning and billing, device management, work order management and analytics to create operational efficiencies, lesson operating costs and maintain positive customer experience.

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