Case Study: Marrying Utility and Broadband Billing and Provisioning

How CDE Lightband Did It:

Integrated provisioning to existing billing platform
Added automation to accurately handle the large number of activations
Combined utility and broadband on a single statement for customer ease

“ETI is so flexible that it future-proofed our service activations and evolved with us. We were able to build and implement just what we needed the initial first few years and then when we were doubling our customer base every year, ETI’s software was able to grow and develop with us … and still has to this day!”

-- Christy Batts, Broadband Division Director

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